@import"https://fonts.googleapis.com/css2?family=IBM+Plex+Sans:wght@400;500;600&family=JetBrains+Mono:wght@400;500;700&display=swap";:root{color-scheme:dark;--cyan: #00A8E8;--accent-rgb: 0, 168, 232;--ink: #0A2540;--black: #050D16;--white: #FFFFFF;--canvas: #050D16;--canvas-alt: #040A11;--glass-1: rgba(13, 32, 52, .55);--glass-2: rgba(16, 40, 64, .45);--glass-3: rgba(6, 20, 34, .6);--hairline: rgba(140, 215, 255, .22);--hairline-nav: rgba(140, 215, 255, .18);--hairline-card: rgba(140, 215, 255, .2);--hairline-window: rgba(140, 215, 255, .25);--hairline-input: rgba(140, 215, 255, .28);--text-1: #E8F4FC;--text-2: #8FB4C9;--muted: #5E7E95;--on-accent: #04121E;--mark-fg: #DFF4FF;--mark-fill: #0B2440;--mark-accent: #00A8E8;--mark-fill-grad: linear-gradient(160deg, #10314F, #071C31);--visor-fill: linear-gradient(160deg, rgba(223,244,255,.18), rgba(0,168,232,.26) 60%, rgba(223,244,255,.08));--blur-window: blur(32px) saturate(1.5);--blur-panel: blur(24px) saturate(1.5);--blur-control: blur(12px);--blur-scrim: blur(3px);--lift-window: inset 0 1.5px 0 rgba(255, 255, 255, .12), 0 40px 100px rgba(0, 0, 0, .55);--lift-panel: inset 0 1.5px 0 rgba(255, 255, 255, .1), 0 18px 44px rgba(0, 0, 0, .3);--lift-top: inset 0 1px 0 rgba(255, 255, 255, .4);--well-inset: inset 0 2px 8px rgba(0, 0, 0, .25);--glass-solid: #0D2034;--glass-solid-well: #071624;--z-popover: 1000;--glass-popover: color-mix(in srgb, var(--glass-2) 52%, transparent);--scanline: repeating-linear-gradient(0deg, rgba(var(--accent-rgb), .035) 0 1px, transparent 1px 4px);--blob-cyan: rgba(var(--accent-rgb), .16);--blob-indigo: rgba(90, 120, 255, .1);--bar-past: rgba(140, 215, 255, .15);--bar-period-cyan: rgba(var(--accent-rgb), .38);--bar-period-green: rgba(15, 160, 92, .38);--bar-glow-cyan: 0 0 22px rgba(var(--accent-rgb), .45);--bar-glow-green: 0 0 22px rgba(15, 160, 92, .45);--accent-grad: linear-gradient(150deg, #4FC6F2, #00A8E8);--accent-glow: inset 0 1px 0 rgba(255, 255, 255, .5), 0 10px 26px rgba(var(--accent-rgb), .45);--accent-hover-grad: linear-gradient(150deg, #6ED2F5, #12B4F0);--approve: #0FA05C;--approve-grad: linear-gradient(150deg, #3DC98A, #0FA05C);--approve-glow: 0 8px 22px rgba(15, 160, 92, .4);--approve-lift: #5BD99A;--reject: #D9434E;--reject-grad: linear-gradient(150deg, #EE6E78, #D9434E);--reject-glow: 0 8px 22px rgba(217, 67, 78, .4);--reject-lift: #F08A92;--justify: #C07A1C;--justify-grad: linear-gradient(150deg, #E8B45A, #C07A1C);--justify-glow: 0 8px 22px rgba(192, 122, 28, .4);--justify-lift: #E8B45A;--escalate: #8E2231;--escalate-grad: linear-gradient(150deg, #B8404F, #8E2231);--escalate-glow: 0 8px 22px rgba(142, 34, 49, .42);--escalate-lift: #E39AA4;--link: #4FC6F2;--r-chip: 999px;--r-control: 12px;--r-card: 20px;--r-window: 28px;--primary: var(--cyan);--primary-dim: #4FC6F2;--primary-mid: #7FD8F7;--primary-bg: rgba(var(--accent-rgb), .1);--primary-fg: var(--on-accent);--accent: var(--cyan);--accent-dim: #4FC6F2;--accent-bg: var(--primary-bg);--accent-soft-border: var(--hairline-card);--accent-border: rgba(var(--accent-rgb), .4);--bg: var(--canvas);--surface: var(--glass-2);--surface-2: var(--glass-3);--surface-3: rgba(var(--accent-rgb), .08);--border: var(--hairline);--border-light: var(--hairline-nav);--text: var(--text-1);--text-muted: var(--text-2);--text-faint: var(--muted);--pass: var(--approve);--pass-dark: var(--approve-lift);--pass-text: var(--approve-lift);--pass-bg: rgba(15, 160, 92, .13);--pass-fg: var(--on-accent);--partial: var(--justify);--partial-text:var(--justify-lift);--partial-bg: rgba(192, 122, 28, .13);--fail: var(--reject);--fail-text: var(--reject-lift);--fail-bg: rgba(217, 67, 78, .13);--fail-fg: #ffffff;--na: var(--text-2);--na-text: var(--text-2);--na-bg: rgba(140, 215, 255, .08);--neutral-text:var(--text-2);--info: var(--cyan);--info-bg: rgba(var(--accent-rgb), .12);--info-text: var(--link);--maroon: var(--escalate);--maroon-fg: #ffffff;--maroon-bg: rgba(142, 34, 49, .14);--maroon-hover:#7A1B28;--busjusti: var(--justify);--busjusti-fg:var(--on-accent);--busjusti-bg:rgba(192, 122, 28, .13);--busjusti-hover:#A8681A;--jira: #0052CC;--jira-fg: #ffffff;--jira-bg: rgba(var(--accent-rgb), .09);--jira-text: #DFF4FF;--jira-border:var(--hairline-input);--rt-access-bg: rgba(124, 140, 248, .12);--rt-access-fg: #B6BFFB;--rt-access-bd: rgba(124, 140, 248, .3);--rt-priv-bg: rgba(169, 123, 232, .12);--rt-priv-fg: #CFB2F2;--rt-priv-bd: rgba(169, 123, 232, .3);--rt-local-bg: rgba(63, 182, 168, .12);--rt-local-fg: #8FDCD3;--rt-local-bd: rgba(63, 182, 168, .3);--rt-pii-bg: rgba(229, 112, 126, .12);--rt-pii-fg: #F0A8B1;--rt-pii-bd: rgba(229, 112, 126, .3);--rt-inq-bg: rgba(147, 169, 189, .12);--rt-inq-fg: #BDCEDC;--rt-inq-bd: rgba(147, 169, 189, .3);--rt-none-bg: rgba(140, 215, 255, .07);--rt-none-fg: var(--muted);--rt-none-bd: var(--hairline-nav);--font-display: "JetBrains Mono", ui-monospace, monospace;--font-body: "IBM Plex Sans", system-ui, sans-serif;--font-mono: "JetBrains Mono", ui-monospace, monospace;--radius: var(--r-control);--radius-sm: 10px;--radius-xs: 8px;--radius-pill: var(--r-chip);--radius-md: var(--r-control);--shadow-xs: 0 8px 24px rgba(0, 0, 0, .22);--shadow-sm: 0 12px 32px rgba(0, 0, 0, .26);--shadow: var(--lift-panel);--shadow-lg: var(--lift-window);--overlay: rgba(2, 8, 14, .66);--row-hover: rgba(var(--accent-rgb), .07)}:root[data-theme=light]{color-scheme:light;--canvas: linear-gradient(150deg, #E8F1F8, #D5E6F4 45%, #DDEDF6);--canvas-alt: #E8F1F8;--glass-1: rgba(255, 255, 255, .42);--glass-2: rgba(255, 255, 255, .55);--glass-3: rgba(255, 255, 255, .75);--hairline: rgba(255, 255, 255, .9);--hairline-nav: rgba(255, 255, 255, .85);--hairline-card: rgba(255, 255, 255, .9);--hairline-window: rgba(255, 255, 255, .95);--hairline-input: rgba(255, 255, 255, 1);--text-1: #0A2540;--text-2: #4A6076;--muted: #6B8299;--mark-fg: #0A2540;--mark-fill: #FDFEFF;--mark-fill-grad: linear-gradient(160deg, #FDFEFF, #E2EEF6 55%, #CDE3F1);--visor-fill: linear-gradient(160deg, #FFFFFF, rgba(0, 168, 232, .16) 60%, #EAF4FA);--lift-window: inset 0 1.5px 0 rgba(255, 255, 255, .95), 0 40px 100px rgba(10, 37, 64, .18);--lift-panel: inset 0 1.5px 0 rgba(255, 255, 255, 1), 0 18px 44px rgba(10, 37, 64, .1);--well-inset: inset 0 2px 8px rgba(10, 37, 64, .08);--glass-solid: #F1F6FA;--glass-solid-well: #FFFFFF;--glass-popover: color-mix(in srgb, var(--glass-2) 48%, transparent);--scanline: repeating-linear-gradient(0deg, rgba(10, 37, 64, .015) 0 1px, transparent 1px 5px);--blob-cyan: rgba(var(--accent-rgb), .14);--blob-indigo: rgba(90, 120, 255, .09);--bar-past: rgba(10, 37, 64, .14);--approve-lift: #0A7040;--reject-lift: #B32E38;--justify-lift: #8F5610;--escalate-lift:#7A1B28;--link: #0077A8;--info-text: #006E9B;--primary-bg: rgba(var(--accent-rgb), .08);--accent-soft-border: rgba(var(--accent-rgb), .22);--accent-border: rgba(var(--accent-rgb), .42);--surface-3: rgba(var(--accent-rgb), .07);--pass-bg: rgba(15, 160, 92, .1);--partial-bg: rgba(192, 122, 28, .1);--fail-bg: rgba(217, 67, 78, .1);--na-bg: rgba(10, 37, 64, .05);--maroon-bg: rgba(142, 34, 49, .1);--busjusti-bg:rgba(192, 122, 28, .1);--jira-bg: rgba(255, 255, 255, .7);--jira-text: #0A2540;--rt-access-bg: rgba(74, 90, 214, .1);--rt-access-fg: #3B47B0;--rt-access-bd: rgba(74, 90, 214, .26);--rt-priv-bg: rgba(126, 76, 190, .1);--rt-priv-fg: #6A3CA6;--rt-priv-bd: rgba(126, 76, 190, .26);--rt-local-bg: rgba(20, 130, 118, .1);--rt-local-fg: #10726A;--rt-local-bd: rgba(20, 130, 118, .26);--rt-pii-bg: rgba(190, 62, 80, .1);--rt-pii-fg: #A83349;--rt-pii-bd: rgba(190, 62, 80, .26);--rt-inq-bg: rgba(74, 96, 118, .09);--rt-inq-fg: #40566B;--rt-inq-bd: rgba(74, 96, 118, .24);--rt-none-bg: rgba(10, 37, 64, .05);--rt-none-fg: var(--muted);--rt-none-bd: rgba(10, 37, 64, .12);--shadow-xs: 0 6px 18px rgba(10, 37, 64, .08);--shadow-sm: 0 10px 26px rgba(10, 37, 64, .1);--overlay: rgba(10, 37, 64, .32);--row-hover: rgba(var(--accent-rgb), .06)}:root[data-deployment=ksa]{--cyan: #2FBD5C;--accent-rgb: 47, 189, 92;--accent-grad: linear-gradient(150deg, #6EDB8E, #2FBD5C);--accent-hover-grad: linear-gradient(150deg, #7DE39E, #1FA84C);--link: #6EDB8E;--primary-dim: #6EDB8E;--primary-mid: #9CE8B4}:root[data-deployment=ksa][data-theme=light]{--link: #0C8A52;--info-text: #086B40}*{box-sizing:border-box}body{margin:0;font-family:var(--font-body);background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}.container{max-width:1200px;margin:0 auto;padding:28px 24px 40px}.navbar{display:flex;justify-content:space-between;align-items:center;padding:16px 24px;background:var(--surface);border-bottom:1px solid var(--border)}.navbar h1{margin:0;font-size:1.25rem}.app-header{background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:100}.app-header-inner{max-width:1200px;margin:0 auto;padding:0 24px;height:56px;display:flex;align-items:center;gap:24px}.app-header-brand{flex-shrink:0}.app-header-logo{display:inline-flex;align-items:center;font-size:1.05rem;font-weight:700;color:var(--text);text-decoration:none;letter-spacing:-.01em}.app-header-logo:hover{text-decoration:none;color:#fff}.brand-logo{display:inline-flex;align-items:center;gap:10px}.brand-logo-with-text{line-height:1}.brand-logo-text{font-size:1.05rem;font-weight:700;color:inherit;letter-spacing:-.01em}.brand-logo-version{color:var(--text-muted);font-weight:500}.login-brand{text-align:center;margin-bottom:24px}.login-brand-logo{justify-content:center;margin-bottom:10px}.login-brand-tagline{margin:0;color:var(--text-muted)}.app-header-version{color:var(--text-muted);font-weight:500}.app-header-nav{display:flex;align-items:center;gap:4px;flex:1;min-width:0}.app-header-nav-link{padding:8px 14px;border-radius:8px;font-size:.875rem;font-weight:600;color:var(--text-muted);text-decoration:none;white-space:nowrap;transition:color .15s,background .15s}.app-header-nav-link:hover{color:var(--text);text-decoration:none;background:#e7e9ea0f}.app-header-nav-link.active{color:var(--text);background:var(--border)}.app-header-actions{position:relative;flex-shrink:0;margin-left:auto}.app-header-user-btn{display:flex;align-items:center;gap:10px;padding:6px 10px 6px 6px;border:1px solid var(--border);border-radius:999px;background:transparent;color:var(--text);cursor:pointer;font-size:.8125rem;transition:background .15s,border-color .15s}.app-header-user-btn:hover{background:#e7e9ea0f;border-color:var(--surface-3)}.app-header-avatar{width:28px;height:28px;border-radius:50%;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font-size:.75rem;font-weight:700;flex-shrink:0}.app-header-email{max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-muted)}.app-header-chevron{color:var(--text-muted);font-size:.75rem;transition:transform .15s}.app-header-chevron.open{transform:rotate(180deg)}.app-header-dropdown{min-width:220px;padding:8px}.app-header-dropdown--portal{position:fixed;z-index:var(--z-popover)}.app-header-dropdown-label{padding:8px 12px 4px;font-size:.6875rem;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted)}.app-header-dropdown-email{padding:0 12px 8px;font-size:.8125rem;color:var(--text);word-break:break-all}.app-header-dropdown-divider{height:1px;background:var(--border);margin:4px 0}.app-header-dropdown-item{display:block;width:100%;padding:10px 12px;border:none;border-radius:8px;background:transparent;color:var(--text);font-size:.875rem;font-weight:500;text-align:left;cursor:pointer}.app-header-dropdown-item:hover{background:#f4212e1f;color:var(--fail)}@media (max-width: 640px){.app-header-inner{padding:0 16px;gap:12px}.app-header-email{display:none}.app-header-nav-link{padding:8px 10px;font-size:.8125rem}}.page-subheader-inner{max-width:1200px;margin:0 auto;padding:12px 24px;display:flex;align-items:center;gap:16px}.page-subheader-back{font-size:.875rem;color:var(--text-muted);text-decoration:none;white-space:nowrap}.page-subheader-back:hover{color:var(--accent)}.page-subheader-title{margin:0;font-size:1.125rem;font-weight:600}.btn{padding:8px 16px;border:none;border-radius:6px;cursor:pointer;font-size:.875rem;font-weight:600}.btn-primary{background:var(--accent);color:#fff}.btn-danger{background:var(--fail);color:#fff}.btn-secondary{background:var(--border);color:var(--text)}.btn-busjusti-requested{background:var(--pass-bg);color:var(--pass);border:1px solid rgba(52,211,153,.35);cursor:default}.btn-busjusti-requested:disabled{opacity:1}.btn-pii-escalated{background:var(--partial-bg);color:var(--partial);border:1px solid rgba(251,191,36,.35);cursor:default}.btn-pii-escalated:disabled{opacity:1}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-with-spinner{display:inline-flex;align-items:center;justify-content:center;gap:6px}.btn-spinner{display:inline-block;width:14px;height:14px;border:2px solid rgba(255,255,255,.35);border-top-color:#fff;border-radius:50%;animation:btn-spin .7s linear infinite;flex-shrink:0}@keyframes btn-spin{to{transform:rotate(360deg)}}.card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:20px;margin-bottom:16px}.settings-grid{display:grid;grid-template-columns:minmax(280px,360px) 1fr;gap:16px;align-items:start}@media (max-width: 900px){.settings-grid{grid-template-columns:1fr}}.users-table{width:100%;border-collapse:collapse}.users-table th,.users-table td{padding:10px 8px;text-align:left;border-bottom:1px solid var(--border)}.users-table th{color:var(--text-muted);font-size:.75rem;text-transform:uppercase;letter-spacing:.04em}.users-table tr.row-selected{background:#1d9bf014}.checkbox-row{display:flex;align-items:center;gap:8px;margin-bottom:10px;cursor:pointer}.checkbox-row input{width:auto}.form-group{margin-bottom:16px}.form-group label{display:block;margin-bottom:6px;font-size:.875rem;color:var(--text-muted)}.form-group input,.form-group textarea,.form-group select{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:6px;background:var(--bg);color:var(--text);font-size:.9375rem}.filters input,.filters select{padding:8px 12px;border:1px solid var(--border);border-radius:6px;background:var(--surface);color:var(--text)}.ticket-section+.ticket-section{margin-top:28px;padding-top:8px;border-top:1px solid var(--border)}.ticket-section-header{margin:0 0 12px;font-size:.8125rem;font-weight:600;color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em}.ticket-section-count{color:var(--text-faint);font-weight:500}.ticket-section-header--sudo-hold{color:var(--accent)}.ticket-section--sudo-hold .ticket-card{border-color:var(--accent-soft-border)}.badge-sudo-hold{background:var(--accent-dim);color:var(--accent);border:1px solid var(--accent-border)}.ticket-sudo-hold-note{margin:0 0 8px;font-size:.8125rem;line-height:1.45;color:var(--accent)}.ticket-card{padding:16px 20px;position:relative;overflow:hidden;margin-bottom:0;transition:opacity .52s ease,transform .52s ease}.ticket-card-shell{display:grid;grid-template-rows:1fr;margin-bottom:16px;transition:grid-template-rows .52s cubic-bezier(.4,0,.2,1),margin-bottom .52s cubic-bezier(.4,0,.2,1)}.ticket-card-shell--exiting{grid-template-rows:0fr;margin-bottom:0;pointer-events:none}.ticket-card-shell-inner{overflow:hidden;min-height:0}.ticket-card--processing{border-color:var(--accent);animation:ticket-pulse 1.5s ease-in-out infinite}@keyframes ticket-pulse{0%,to{border-color:var(--border)}50%{border-color:var(--accent)}}.ticket-card-overlay{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;align-items:center;justify-content:center;background:#0f1419b8;font-size:.875rem;font-weight:600;color:var(--text);z-index:2;border-radius:12px}.ticket-card-success-banner{margin:-4px 0 10px;padding:8px 12px;border-radius:6px;font-size:.8125rem;font-weight:600}.ticket-card-success-banner--approve{background:#00ba7c26;color:var(--pass);border:1px solid rgba(0,186,124,.35)}.ticket-card-success-banner--deny{background:#f4212e26;color:var(--fail);border:1px solid rgba(244,33,46,.35)}.ticket-card--resolved-approve{border-left:3px solid var(--pass)}.ticket-card--resolved-deny{border-left:3px solid var(--fail)}.ticket-card--exiting{opacity:0;transform:translateY(-8px);pointer-events:none}.ticket-action-error{color:var(--fail);font-size:.8125rem;margin-top:8px}.resolution-processing-notice{background:#1d9bf01f;border:1px solid rgba(29,155,240,.35);border-radius:8px;padding:10px 14px;margin-bottom:12px;font-size:.875rem;font-weight:500;color:var(--text)}.notice-resolved-enter{animation:notice-fade-in .35s ease}@keyframes notice-fade-in{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.ticket-header{display:flex;justify-content:space-between;align-items:center;gap:12px}.ticket-title{display:flex;align-items:center;gap:8px;min-width:0}.ticket-jira-link{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;color:var(--text-muted);line-height:1;transition:color .15s ease}.ticket-jira-link:hover{color:var(--accent)}.ticket-summary{margin:6px 0 0;color:var(--text-muted);font-size:.875rem;line-height:1.4;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-meta{display:flex;flex-direction:column;gap:4px;margin:8px 0 0;font-size:.8125rem;color:var(--text);line-height:1.5}.ticket-meta-row{display:flex;flex-wrap:wrap;align-items:baseline}.ticket-meta-label{color:var(--text-muted);font-size:.75rem;text-transform:uppercase;letter-spacing:.02em;margin-right:4px}.ticket-meta-sep{color:var(--border);margin:0 10px;-webkit-user-select:none;user-select:none}.ticket-meta-justification,.ticket-meta-background{min-width:0}.ticket-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}.btn-sm{padding:5px 12px;font-size:.8125rem}@media (max-width: 720px){.ticket-header{flex-direction:column;align-items:flex-start}.ticket-actions{width:100%}.ticket-summary{white-space:normal;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.ticket-meta-sep{display:none}.ticket-meta-row>span{display:block;width:100%}}.badge{display:inline-block;padding:2px 8px;border-radius:4px;font-size:.75rem;font-weight:600;text-transform:uppercase}.badge-pending{background:var(--primary-bg);color:var(--text)}.request-type-badge-wrap{position:relative;display:inline-block}.request-type-badge-btn{border:none;cursor:pointer;font-family:inherit;font-size:.75rem;font-weight:600;line-height:normal;text-transform:uppercase;transition:background .15s,color .15s}.request-type-badge-btn:hover:not(:disabled){background:#ffffff24;color:var(--text)}.request-type-badge-btn:disabled{opacity:.7;cursor:wait}.request-type-popover{min-width:220px;background:var(--surface);border:1px solid var(--border);border-radius:8px;box-shadow:0 8px 24px 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